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  • The STORY Group

CURRENT OPPORTUNITY: Supply Chain (Operations) Manager

Supply Chain (Operations) Manager

Compensation: Open

Reports to: Country Manager

Client: Confidential

Location: Etobicoke


Our client, a specialty chemical provider to the personal care and pharmaceutical industries, has engaged The STORY Group to recruit for an Operations Manager role.

In this hands-on role, the Supply Chain (Operations) Manager will ensure the efficient and compliant operational activities of the Canadian business. This position will be responsible for managing Administrative, Logistics (Supply Chain), IT, Regulatory, Quality and Finance activities.

The right person for this position will be organized, detail oriented, and dedicated to providing good customer service to internal and external stakeholders.

This is an exciting career opportunity for the individual wishing to join a dynamic team of professionals.


The specific responsibilities of the role, while not limited to, include:

Supply Chain and Logistics

  • Endorse all logistics responsibilities (Customer Service, Purchasing, Warehousing, Transportation)

  • Manage Supply Chain personnel

  • Coordinate relationships with all elements of supply chain and logistics: suppliers, freight forwarders, customs, warehouse, transportation companies, customers’ purchasing and procurement teams

IT and Communication

  • Oversee management of IT services and telecommunications

Safety, Health, Environment and Quality

  • Ensure compliance with all Canadian federal, provincial and local legal and regulatory requirements as it relates to products and operational activities

  • Oversee the Responsible Distribution® program

  • Act as the affiliates Quality Champion within the global corporate structure


  • Endorse all financial responsibilities

  • Manage the internal accounting personnel, work closely with the Canadian and US CPAs and with the financial controller and the group CFO in the headquarters


Following are the minimum requirements for the position:

  • Bachelor’s Degree and related experience

  • Superior hands on SAP skills in the SD, MM, FI and CO modules.

  • Superior MS Office – Word, Excel, Outlook skills with a focus on data manipulation and generating business efficiencies.

  • Basic knowledge of and SAP CRM

  • Strong, hands on understanding of regulatory aspects as it relates to the supply of ingredient to the Canadian market.

  • Detail oriented

  • Strong written and verbal communication skills

  • Must be driven and focused in a team-oriented environment

  • Previous experience with a Personal Care / Pharmaceutical ingredient supplier a plus

TO APPLY: Please submit your resume in confidence, by e-mail to:

The STORY Group is committed to fair and accessible employment practices. Upon request, suitable accommodations are available under the Accessibility for Ontarians with Disabilities Act (AODA) to applicants invited to an interview.

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